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As such, we were unable to assist further and the complaint had been rejected. The player from Croatia had faced an issue with his mobile number verification on the casino platform, which was preventing him from making withdrawals. Despite having contacted customer support, he had not received any response. After the player had raised the issue with the Complaints Team, they contacted the casino for clarification.
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The player from India had submitted a withdrawal request less than two weeks before contacting us. We had advised him to be patient and wait at least 14 days after requesting the withdrawal before submitting a complaint. However, the issue was resolved successfully as the player had confirmed receiving his winnings. The player from Portugal had had difficulties with the Mostbet betting house regarding the crediting of a first deposit bonus and 120 free spins. The casino had confirmed that due to technical reasons, the player had not initially received the bonus.
Despite the Complaints Team’s efforts to investigate and resolve the issue, the player had failed to respond to further inquiries. Therefore, the complaint was rejected due to lack of player’s response. For those who prefer betting and gaming on the go, Mostbet offers a highly functional mobile application. Available for both Android and iOS devices, the app ensures that you have access to all the platform’s features wherever you are.
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The casino had insisted on the need for the bank’s official response based on the results of the code verification. The player had been unable to secure this document, thus hindering the resolution of the complaint. Consequently, the complaint had been rejected due to the player’s failure to provide the necessary evidence.
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MostBet is a Cyprus-based online betting site that is licensed in Curacao. Those who open a new account and make their first deposit can claim a 125% match bonus valued at up to EUR €300. Gamble responsibly and seek professional help for gambling problems.Verify the legality and validity of any online casino before engaging with it.
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His account was blocked without explanation after reaching out to technical support. We had advised him that withdrawals could take up to 14 days to process due to various reasons such as KYC verification or high volume of withdrawal requests. The player from Italy had deposited money using a Revolut Visa card at Mostbet, but the deposit had not reflected in the casino account. Despite having the transaction proof from his bank, the player’s issue had not been addressed by the casino’s support chat.
Apart from its online casino and card games, Mostbet casino offers a superb and trustworthy mostbet in live dealer casino experience. This is their flagship table game offering, but they do not stop there. European Roulette is available, as well as three variants of Blackjack, and Craps.
As compensation, the casino had credited the player with a 125% bonus of the deposit and 250 free spins. However, the complaint had to be rejected due to lack of confirmation from the player on the resolution. The casino had claimed the money was transferred, although the player had not received it. After the player’s persistent complaints and our intervention, we had prompted the casino to provide evidence of the transaction.
The live betting action is fantastic and the live streaming feature makes it even better. We can even go as far as to say that the €300 welcome bonus is one of the bigger sportsbook bonuses out there. MostBet is headquartered in Cyprus and it possesses a license from Curacao. This allows the site to legally offer fixed-odds sports betting and MostBet casino games to those who are at least 18 years of age and living in a non-restricted country. MostBet’s user interface is really a testament to user-centric design and style, guaranteeing a seamless and entertaining gaming experience.
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To find these games simply go to the “Virtual Sports” section and select “Horse Racing” on the left. Also, you can always use the bonuses and check the game at the beginning without personal investment. Now you know all the crucial facts about the Mostbet app, the installation process for Android and iOS, and betting types offered. This application will impress both newbies and professionals due to its great usability. There is also a large library of casino games such as slots, poker, blackjack, etc.
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The player from Greece couldn’t access his account after making a deposit of €15. Despite having contacted the casino and provided the necessary documentation, the issue remained unresolved. He had been scheduled for a Skype call to verify his account, but failed to attend due to work-related issues. We had extended the complaint resolution timer twice, offering him the opportunity to respond and reschedule the call.
The license is valid for 5 years, and it is valid for players located in the US, Canada, and Australia. The welcome bonuses at Mostbet Casino are very generous, but their expiration times are fairly short, so make sure to act fast if you want to grab the bonuses. Only mobile gamers from the US and UK will be able to claim their bonuses, which means that other countries would have to withdraw their money to receive their bonuses.
If the bonus is credited to the bonus account for sports betting, the wagering requirement will be 5x the bonus amount in accumulator bets. At least three selections in each accumulator must have odds of 1.40 or higher. Whether you’re on the go or simply prefer betting from the comfort of your smartphone, the Mostbet app delivers an unparalleled mobile betting experience.
For over 10 years of existence, we’ve implemented every up-to-date feature easy for the players from Bangladesh. We have been studying every review for several these years to boost a fine reputation and let an incredible number of bettors and casino game lovers enjoy our service. In the table below, you can read the main information regarding Mostbet Bd in 2023. Mostbet has stringent security measures, anti-fraud systems, and responsible gambling initiatives to provide users with the most safety and fairness. MostBet’s user interface is a testament to user-centric design, ensuring a seamless and enjoyable gaming experience. Its intuitive layout isn’t only visually appealing but additionally functionally efficient, catering to the needs of both novice and seasoned players.
The player from Germany repeatedly asked the casino to close his account. Due to the account remaining open, he incurred a loss of 120€ and requests a refund. The player from Quebec has been experiencing a delay in account verification for about 10 weeks.
The representative had provided a list of countries whose numbers could be linked and had asked the player to contact them with a number from one of these countries. The player had expressed frustration, as he did not have access to a number from the listed countries. The casino then provided a customized solution, and after some delay, the player’s phone number had been linked to his account. The player had then been able to successfully withdraw his winnings and this complaint had been closed as resolved. The player from Serbia had struggled to complete phone number verification for withdrawal.
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The casino had responded by stating that the account verification process could take up to 60 days or longer. Upon completion of the verification process, the casino had stated that the player’s account was unfrozen. However, the player insisted on a full refund of his deposits, arguing that the casino was illegal in his country. The casino maintained that lost funds were not refundable and that there had been no incorrect debits from the player’s balance. The Complaints Team, after reviewing the evidence provided by the casino, concluded that the player had lost all his funds and hence, the complaint was rejected.
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